Pre-Owned Watches FAQs

Are the pre-owned watches at Tysons Watch & Jewelry Exchange authentic?

Yes. Every watch we sell is inspected by our certified watchmakers, who examine both its mechanical and aesthetic condition and verify four primary authentication points: the serial number, model number, movement number and signature, and case ID. After more than 25 years in business, we have never sold a counterfeit watch.

What brands of pre-owned watches do you carry?

We carry the most sought-after luxury watch brands, including Rolex, Cartier, Omega, Patek Philippe, Breitling, Panerai, TAG Heuer, and more, in both men’s and ladies’ styles. Our inventory changes constantly, so check our New Arrivals or visit our Tysons Corner showroom to see the latest pieces.

Do your pre-owned watches come with a warranty?

Yes. Every watch purchased from Tysons Watch & Jewelry Exchange is covered by our 30-day in-house limited service warranty, which covers defects in materials and workmanship. Watches marked with a “Special Offer” price tag are excluded, and the warranty does not cover water damage, shock damage, misuse, or unauthorized third-party service.

Why buy a pre-owned watch instead of new?

Pre-owned watches offer significant savings over retail without compromising quality. Because we authenticate, refurbish, and resell luxury timepieces ourselves, you get the same craftsmanship from brands like Rolex and Patek Philippe without the luxury brand markup — luxury for less.

Do your watches come with the original box and papers?

Many of our watches include the original box, papers, or warranty card, and this is noted in each product listing (for example, “W/Box & Paper”). A watch without box and papers is still fully authenticated by our experts — it’s simply reflected in the price.

How much does shipping cost, and how fast will my watch arrive?

Shipping is free on all U.S. orders. Orders placed by noon EST ship via UPS with 2-business-day delivery, and orders over $4,000 receive free 1-business-day delivery. All packages are insured, and we email tracking information when your watch ships. We also ship internationally to over 60 countries via UPS Worldwide Expedited for $24.99.

Can I finance a pre-owned watch?

Yes. Through our partner Affirm, you can split your purchase into fixed monthly payments over 3, 6, 12, or 18 months, with rates from 0% APR to 10–36% APR based on credit. Financing is available both online and in-store, and applying involves only a soft credit check that won’t affect your credit score.

What is your return policy on pre-owned watches?

Online purchases may be returned within 15 days of the purchase date, provided the watch is unused and in the same condition you received it, with proof of purchase. Simply submit a request through our online Return Center to get started. In-store purchases are not eligible for return unless stated otherwise.

Can I see your pre-owned watches in person before buying?

Absolutely. Our showroom is located at 8150 Leesburg Pike, Suite 190, Vienna, VA 22182, in Tysons Corner, and walk-ins are always welcome for shopping. We serve the entire Washington, DC metro area, including Northern Virginia and Maryland. Call us at (703) 893-0566 with any questions.

Do you buy or trade pre-owned watches?

Yes. We buy luxury watches and pay cash on the spot — most evaluations take about 25 minutes, and no appraisal is needed. We also offer consignment and pawn loans on fine watches. Selling is by appointment to ensure personalized service; call (703) 893-0566 to schedule a visit.